Frequently Asked Questions
Rend Lake Supply Co Frequently Asked Questions
RLSC FAQs
Do you release limited collections?
Yes. Some products and seasonal designs are released in limited runs and may not return once sold out.
Where is Rend Lake Supply Co. based?
Rend Lake Supply Co. is inspired by Southern Illinois, lake culture, camp roads, and the communities that make this region special.
We operate out of a University City, MO headquarters where we spend our weekdays.
Do you offer local pick-up?
At this time, orders are shipped directly to customers.
When will my order ship?
Most RLSC products are made to order. Production typically takes 2–5 business days before shipment.
When will my order ship?
Most RLSC products are made to order. Production typically takes 2–5 business days before shipment.
How long does shipping take?
Shipping times vary, but most orders arrive within 5–10 business days after production.
Why are products made to order?
Producing items as orders are placed helps reduce overproduction and allows us to create small-batch designs inspired by Southern Illinois.
Can I return or exchange an item?
If there’s an issue with your order, sizing, or product quality, contact us and we’ll make it right.
How can I contact you?
Monday–Friday
9:00am–5:00pm CST
University City, USA
How long does shipping take?
Shipping times vary, but most orders arrive within 5–10 business days after production.
Why are products made to order?
Producing items as orders are placed helps reduce overproduction and allows us to create small-batch designs inspired by Southern Illinois.
Can I return or exchange an item?
If there’s an issue with your order, sizing, or product quality, contact us and we’ll make it right.
How can I contact you?
Monday–Friday
9:00am–5:00pm CST