Returns & Refunds

Returns & Refunds Policy

At Rend Lake Supply Co., we believe buying apparel online should be easy and worry-free.

If you're not happy with your order, we want to make it right.

30-Day Returns

Most items may be returned within 30 days of delivery for a refund, exchange, or store credit.

Items should be unworn, unwashed, and in reasonably original condition.

Need a Different Size?

Ordered the wrong size? No problem.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We'll replace the item or issue a refund at no additional cost.

Not Completely Satisfied?

We're a small business and customer satisfaction matters to us.

If there's an issue with your order that isn't specifically covered by this policy, reach out. We'll review each situation individually and do our best to make things right.

Return Shipping

For standard returns, customers are responsible for return shipping costs.

If the return is due to our error or a defective item, we'll cover the cost.

Refund Processing

Once your return is received and inspected, refunds are typically processed within 3–5 business days and issued to the original payment method.

How to Start a Return

Email support@rendlakesupplyco.com with:

Your order number
The item(s) you'd like to return
A brief description of the issue

We'll respond with next steps as quickly as possible.

Our Promise

Rend Lake Supply Co. was built around the idea that people still appreciate good products and good service.

If something isn't right, we'll do our best to make it right.