Terms of service

Terms of Service

Rend Lake Supply Co.
Last updated: May 24, 2026

Welcome to Rend Lake Supply Co. (“RLSC,” “we,” “us,” or “our”). By accessing or purchasing from our website, you agree to the following Terms of Service.

1. Use of Our Site

By using this site, you confirm that:

  • You are at least the age of majority in your state or have permission from a guardian
  • You will not use our products or site for any unlawful purpose
  • You will not attempt to interfere with or disrupt our services

2. Products & Orders

All products are subject to availability. We reserve the right to:

  • Limit or cancel orders at our discretion
  • Refuse service to anyone, for any reason

Because many of our items are made to order, slight variations in color, print, or finish may occur.

3. Pricing & Payment

All prices are listed in USD and are subject to change without notice.

We reserve the right to correct any pricing errors, even after an order has been placed.

4. Shipping & Fulfillment

Orders are processed and fulfilled through our production partners.

Estimated shipping times are not guaranteed and may vary due to:

  • Production timelines
  • Carrier delays
  • Seasonal demand

RLSC is not responsible for delays once an order has been shipped.

5. Returns & Refunds

Please review our Refund Policy for full details.

By placing an order, you acknowledge that:

  • Many items are made to order
  • Returns are limited to the conditions outlined in our policy

6. Intellectual Property

All content on this site — including designs, logos, graphics, and text — is the property of Rend Lake Supply Co. and may not be used, reproduced, or distributed without permission.

7. Limitation of Liability

To the fullest extent permitted by law, Rend Lake Supply Co. shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from use of our products or website

Our liability is limited to the amount paid for the product purchased.

8. Third-Party Services

We may use third-party tools or services (e.g., payment processors, fulfillment partners). We are not responsible for their actions or policies.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date.

10. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles.

11. Contact Information

For any questions about these Terms, please contact us:

Rend Lake Supply Co.
Email: support@rendlakesupplyco.com

A Note from RLSC

We’re building something rooted in Southern Illinois — not mass production. We aim to keep things fair, straightforward, and honest.